|Recommended: YesResident — Great staff, friendly, efficient, and anything brought to their attention gets immediate action
Lori, thank you for giving us 5 stars. We are so glad you have experienced our level of cusotmer service that we love to provide. We are happy to have you as a part of Acero Ridgefield.
|Recommended: YesAcero Living — All seems very good.
Thank you for letting us know things are going well. We hope strive to ensure this is a great place to call home so please reach out if you have any questions. Looking forward to seeing you around.
|Recommended: YesExcellent staff — From the office staff to the maintenance crew they are the best. Creating a community that is inclusive and fun. The staff is attentive and professional - I would recommend living here.
Stacy we are so happy that you have experience our amazing customer service and commitment to provide a pleasant place to call home. We look forward to seeing you at future events. Thank you for leaving us a positive review.
|Recommended: YesYes — nice place
Thank you so much for giving us a 4 star rating at Acero Ridgefield. We strive to ensure we provide great customer service as well as a great product. Feel free to reach out at anytime if you have any questions or need anything.
|Recommended: YesFeedback — Would appreciate it if the maintenance staff would wear masks when they come in to do the repairs and stuff. Like this last time with the washers I was in that day, and to my surprise they were maskless and even talked to me face to face while in my own living space without a mask on because I was busy working at home remotely with a patient.
Helena, thank you for taking the time to provide feedback. We are following the State guidelines, however we have no problem ensuring our staff is wearing a mask during your service calls. We will reach out to ensure you know how to provide this information to us to better serve you.
|Recommended: YesGreat Community — I love living here in Acero Ridgefield and their flexibility in lease options were the perfect solution for what we needed. Highly recommended
We are so happy that you call Acero Ridgefield home and we look forward to seeing you around. Feel free to reach out if you need anything.
|Recommended: YesThe people above me — The people that live above me have no common sense on what time it is and what they are doing and that people live below them. It’s getting really ridiculous. They are very rude in a sense that it will be after midnight and still stomping and banging things around. I have had pictures fall because they are dropping things on the ground so hard. I just keep hoping they move out soon
We are sorry to hear that you are experiencing this, we will reach out and see how we can help lessen this issue to ensure you can get a good night's sleep. Feel free to reach out to us in the future as we are here to help make your living experience a good one.
|Recommended: YesLove 💕 — I love my apartment and how quickly issues I may have are taken care of
Hilary, we appreciate you taking the time to write a review. We are here, if you need anything please reach out.
|Recommended: YesGreat — Great place to live
Hi Megan, Thank you for taking the time to leave us a review. We are so happy you recommend Acero Ridgefield and that you have enjoyed your time here. Please let me know if there is anything you need in the future so we can help you out! We appreciate you! Kind regards, Acero Ridgefield Management
|Recommended: YesGreat — Great
Hi Jon, Thank you for leaving us the kind review. If you have any suggestions for us or anything comes up, please make sure to reach out to us so we can help. Kind regards, Acero Ridgefield Management
|Recommended: YesApartment is spacious and great floor plan. — That office staff is wonderful and always helpful. Great amenities and they even pick up your trash All you need to do is set it outside. Covered parking, pool, hot tub and beautiful clubhouse. Gated community as well. The only thing I would wish is for tenants with dogs PLEASE clean up after them. The complex has dog bags ad receptacles everywhere. No excuse to be leaving the mess on grounds.
Hi Linda, Thank you so much for the wonderful review. I am so glad you enjoy living at Acero Ridgefield. We work very hard to keep the grounds beautiful and enjoyable, which is why we have the dog pickup stations located throughout. We want to make it easier for dog owners to pick up after their pets. If you see any areas where this happens more than the usual, please let us know so we can attempt to remedy the situation! Kind regards, Acero Ridgefield Management
|Recommended: NoDoing this review B C I have to — They make you write reviews even when you don't want to.
Hi Kevin, Thank you for taking the time to leave us a review. Our system will automatically prompt our residents every so often to leave a review if they have not yet. I am sorry if you feel pressured, but thank you again for taking the time even if it wasn't your plan at the time! Kind regards, Acero Ridgefield Management
|Recommended: YesSolid housing option, very flexible and clean — I had housing fall through as they pushed move in due to construction back by ten days and I could not accept the new date. With ten days notice, Acero Ridgefield was able to accommodate, which I definitely appreciate. The unit was clean and in good shape at move in. For a 1br 1bd unit, it is plenty large, and offers most of the features you would expect at the price point, including a functional washer dryer, dish washer, and full kitchen. Apartment has a balcony with extra storage, as well as an electric fireplace. Staff has been friendly, and I appreciate that.
Hi David, Thank you so much for taking the time to leave us a review. I am so glad we were able to help out during a stressful situation, and even more glad that you are enjoying your new home. If you need anything from us in the future, please let us know and we are happy to help! Kind regards, Acero Ridgefield Management
|Recommended: YesI really love it here — I really enjoy it here Yes u do hear ur upstairs neighbors stomping around but there are worse things
Hi Hilary, Thank you or taking the time to leave us a review. I am sorry that you are experiencing issues with noise. Please make sure you give us specifics next time we chat so we can take care of that for you. Have a wonderful day! Acero Ridgefield Management
|Recommended: YesI would like to say to the entire staff of Acero Ridgefield and IDM, Merry Christmas and happy holidays. Thank you all for everything you’ve done to help me have a safe and comfortable home this past year and a half. The apartments and the entire Ridgefield area has been a beautiful and wonderful place to live. I would also like to thank Kara, Hilary, and Aaron for their kindness and for all the help they’ve given me, especially these past couple of months. It’s been a very difficult time and with their assistance and support they helped ease a lot of my worrisome questions and concerns by genuinely communicating and listening to me. I’m sad to leave but am grateful to have met them and wish them all the best. Again I thank you.
Hi Allen, Thank you so much for taking the time to leave us such a wonderful review. We are so happy you enjoyed your time at Acero Ridgefield and we loved having you here. We wish you nothing but good luck in your future endeavors, and make sure you keep in touch. Let us know if there's anything we can do for you in the future! Kind regards, Acero Ridgefield Management