Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesGreat place to live — I've had a great experience living here. The property is well maintained, the staff has always been friendly and responsive, and it's a quiet community. The grounds are kept clean, parking has been easy, and overall it's been a comfortable place to call home. I would definitely recommend it.
response from property -Thank you so much for the wonderful review! We’re so happy to hear that you’ve had such a positive experience calling Acero Ridgefield home. It means a lot to know that you’ve noticed the care our team puts into maintaining the community and keeping it a comfortable, clean, and welcoming place to live.
We truly appreciate your kind words about our team, and we’re especially grateful for your recommendation. Thank you for being a part of our community! ❤️
|Recommended: NoCurrent resident here. Unfortunately, the experience over the last year and a half has gone downhill significantly. When I first moved in, this was genuinely a lovely place to live, but the current state of the property and management response has left me extremely disappointed.
There are constant hidden fees, and community features are frequently broken or out of service. The front call box is regularly down, and security concerns have been a major issue. Someone entered the property and drilled a hole into my truck’s gas tank, and I later found out the security cameras were not operational at the time. The only response I received from management was essentially “sorry for your luck.”
Since then, I’ve also had neighbors shooting bows and arrows that landed on my balcony and broke my flower pots, and I’ve had packages opened or tampered with by other residents.
I’ve attempted multiple times to escalate concerns and contact IDM directly, but you just end up stuck in a call tree with
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience has not reflected the positive experience you had when you first moved in. We understand how frustrating it can be when concerns involving your home, belongings, or sense of security arise. We’re disappointed to hear that you felt your previous concerns were not adequately addressed. That is certainly not the level of communication or service we strive to provide. While some incidents may occur outside of the community’s direct control, we want our residents to know that we will always do our best to assist and provide appropriate resources when something is reported to us.
|Recommended: YesA great place to live — Acero Ridgefield cares about the Residents, the grounds, the safety and cleanliness of living at Acero Ridgefield.
Living here is a wonderful experience.
Thank you so much for your kind words! ❤️ We’re so happy to hear that you’ve had a wonderful experience living at Acero Ridgefield. Our residents and the care of our community are incredibly important to us, so it means a lot to know that you feel that commitment. Thank you for being part of our community!
|Recommended: YesApt 115 review — Acero is such a beautiful place to live. We moved in a month ago and have had no issues, our neighbors are friendly and welcoming, and the property staff are always super responsive and helpful. Highly recommend
Thank you so much for the wonderful review! ❤️ We’re so happy to hear that you’ve had such a great first month at Acero Ridgefield. It’s wonderful to know that you’ve felt welcomed by your neighbors and supported by our team. We truly appreciate your recommendation and are so glad to have you as part of our community!
|Recommended: YesGreat place to live — Beautiful apartment and well maintained grounds For an apartment on the bottom floor, fairly quiet, one cannot expect total silence, noise is not an issue. Very professional and responsive staff Beautiful view from my patio, love it here
Hi there,
Thank you so much for sharing your kind words! We’re thrilled to hear you’re enjoying your beautiful apartment, the peaceful atmosphere, and the view from your patio. It’s wonderful to know our team’s efforts are making a positive impact — we love having you as part of the Acero Ridgefield community!
|Recommended: YesMaintenance team is amazing — The grounds are kept very nice. The maintenance team is very responsive and friendly.
Thank you, Angela, for sharing your positive experience with us. We're delighted to hear that you appreciate our well-maintained grounds and find our maintenance team to be responsive and friendly. Our team is dedicated to ensuring a pleasant living environment for all residents. We look forward to continuing to meet your expectations and enhancing your living experience in our community.
|Recommended: YesNew home — I just moved in about 6 weeks ago and already love my new home. Gorgeous views out all my windows, amazing patio for my plants, and just the perfect amount of space for me Great amenities, great neighbors. Definitely recommend living here.
Thank you, Sarah, for sharing your wonderful experience! We're thrilled to hear that you're enjoying your new home and the stunning views. It's great to know that the patio suits your plants and that the space feels just right for you. We're also delighted that you appreciate the amenities and have found the neighbors to be welcoming. Your recommendation means a lot to us, and we're committed to ensuring that your time here continues to be exceptional. If there's anything you need, we're here to assist. Enjoy your beautiful home and community!
|Recommended: YesApartment review — So far, we love it here The dogs are still adjusting. All the staff are kind and helpful.
Thank you, Jennifer, for sharing your wonderful experience with us! We're delighted to hear that you're enjoying your time in our community and that our team has been kind and helpful. It's great that your dogs are settling in, and we're confident they'll feel at home soon. We’re committed to ensuring you continue to have a fantastic living experience with us.
|Recommended: NoMALICIOUS AND UNAFFORDABLE RENT INCREASES
Very cheaply built.
Noise is really bad. Can hear everything that the neighbors do Everything
Thank you for sharing your concerns, Tami. We're truly sorry to hear about your experience with noise and rent increases. Our team is committed to addressing these issues and improving the living experience for our residents.Your feedback is invaluable in helping us create a better community for everyone.
|Recommended: YesExceptional Living Experience — Having resided in this apartment for nearly two months, I say it has exceeded my expectations. The modern amenities, including a well-equipped gym, reliable laundry facilities, and high-speed internet, make daily life effortless and enjoyable. The apartment itself is bright, spacious, and thoughtfully designed, creating a cozy yet functional living space. Neighbors are friendly, and the peaceful environment ensures a relaxing retreat after a busy day.
Thank you, Chuanbing Ren, for sharing your outstanding experience at our apartment community. We're thrilled to hear that our modern amenities and thoughtfully designed living spaces have exceeded your expectations. It's wonderful to know that the friendly neighbors and peaceful environment contribute to your relaxing retreat. We remain dedicated to ensuring your continued satisfaction and enjoyment.
|Recommended: NoDO NOT LIVE HERE It was a decent albeit poorly built complex 5 years ago, but the management has changed drastically. Acero has moved onto their next fast build faux luxury living space. The overall upkeep is vanishing, along with safety. Common areas like stairwells are never cleaned or maintained. I spent 5 years there and they really planned to stretch out the life of their cheap carpet to another owner, or at least they charged me as if this was the plan. Their carpet beetle infestation alone should require them to replace it more routinely.
If you do choose to live here, do not expect to get your security deposit back…they have to offset all the evictions they’re seeing. And don’t expect any leniency on rent if your plans to leave get delayed.
A top floor apartment serves no purpose when the construction is so cheap you hear every conversation beneath you. Assigned parking is great to have, but not when spots are so tight you cannot get in or out of your car.
please accept our apologies for your experience, as it seems we fell short. Our team strives to be fair and reasonable in our dealings. We wish you the best of luck in your housing endeavors, If you would please reach out to us directly at 360.200.1861
|Recommended: YesJRR — Great place
Thank you for leaving a review, Julie.
|Recommended: YesProperty Review — Well Managed
Thank you for leaving a review, Darrell. We appreciate you taking the time to share your experience.
|Recommended: YesLove This Place — Reason for only 2 stars on parking is because we are in the U building and there are 2 buildings back here where your assigned spot is 1 building over from where you live. I’ve solved this by parking in a free spot closer to my apartment though.
Thank you for the feedback, John! I am happy you found some parking that works for you. Perhaps we can take a look at the parking situation together, and come up with a more convenient solution. Cheers!
|Recommended: YesPavlo Postol — Pavlo Postol
Hi Pavlo,
Thank you so much for taking the time to leave a review! We hope to continue to give a 5 star experience.
Thank you,
Acero Ridgefield Team